Question 1

How do I place an order with SAGYA Haute Couture?

Accepted Answer

Browse our online catalogue or signature collections. On any design you adore, click 'Enquire on WhatsApp' or 'Book Styling'. You will be directly connected with our bespoke bridal consultant who will guide you through fabric details, color selections, custom measurements, and seamless order confirmation.

Question 2

Do you offer custom sizing and bespoke tailored fitting?

Accepted Answer

Yes, absolutely. Every SAGYA ensemble can be customized to your precise measurements. Once you initiate your inquiry, our personal styling consultant will share our easy-to-follow measurement chart and can even assist you via video or voice call to ensure a flawless fit for your blouse, waist, and lehenga length.

Question 3

Can I customize the embroidery, neckline, or fabric color?

Accepted Answer

Yes, for our bespoke and bridal couture lines, we offer personalized color customizations (from royal reds and rani pinks to sage greens and ivory gold) as well as neckline and sleeve adjustments tailored to your preference, subject to artisanal fabric feasibility.

Question 4

What is your dispatch and delivery timeframe?

Accepted Answer

Ready-to-ship pieces from our curated pret collections are dispatched within 2 to 3 business days. Heavy handcrafted bridal ensembles and bespoke made-to-order lehengas undergo meticulous hand-embroidery and tailoring, typically taking 2 to 3 weeks. If you have an urgent wedding date, expedited priority crafting is available upon request.

Question 5

Do you provide Pan-India and International Shipping?

Accepted Answer

Yes! We offer complimentary insured express shipping across all pin codes in India with real-time tracking updates. We also ship worldwide to the USA, UK, Canada, Australia, UAE, and beyond via DHL / FedEx Express.

Question 6

What happens if my outfit requires fit adjustments after delivery?

Accepted Answer

All SAGYA garments are stitched with generous internal margins (up to 2-3 inches) to easily accommodate future alterations. In the rare event that a fit adjustment is required, our team provides complimentary alteration guidance and support.

Question 7

How do payments work for WhatsApp orders?

Accepted Answer

We accept secure digital payments via all major Indian & International Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), and direct Net Banking. Official GST invoices and payment receipts are issued for every purchase.

Question 8

How should I care for my handcrafted SAGYA garment?

Accepted Answer

Due to the delicate nature of zari, raw silk, organza, and hand-embroidered work, we strictly recommend professional Dry Cleaning only. Always store your outfit in the breathable muslin garment bag provided with your order, away from direct sunlight.

SAGYA

SAGYA

FREQUENTLY ASKED QUESTIONS

Need Personalized Sizing or Styling Help?

SAGYA

FREQUENTLY ASKED QUESTIONS

Need Personalized Sizing or Styling Help?